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Frequently asked questions
Tickets & entry
Where do I get tickets?
Online in the ticket shop or at the box office.
Do I need a printed ticket?
No, your phone is enough.
On site
Is there a cloakroom?
Yes, right by the entrance.
Can I bring cosplay props?
Yes, as long as they are made of soft material. The info point is happy to check.
Is the hall accessible?
Yes, with a lift and accessible toilets.